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[Leadpages] Account Settings & Profile

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Account Settings is where you manage your own profile and security, along with settings for the organization you’re working in.

 

Opening Account Settings

  1. Click your name at the bottom-left of the sidebar.
  2. Select Account Settings.

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The settings sidebar has two sections:

  • Account: settings that belong to you personally (Profile, Organizations).
  • Organization: settings shared by everyone in your organization (Settings, Members, Billing, API Keys, Connected Apps, Webhooks).

Your organization’s name and your role (for example, Owner) appear under the Organization heading. If you belong to more than one organization, use the dropdown at the top of the sidebar to switch between them. Click Back to Dashboard to return to your pages.

Account settings

Profile

  • Profile picture: Shows your initials by default. Click the trash icon to remove a custom picture. 
  • Email: Your login email. A green checkmark means it’s verified. You can’t change your email yourself right now, so contact support if you need to update it.
  • Name: Your display name.
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Two-factor authentication

Two-factor authentication (2FA) adds a one-time code from an authenticator app, like Google Authenticator, Authy, or 1Password, to your sign-in.

  1. Enter your account password under Confirm your password. This stops anyone with access to an open session from attaching their own authenticator to your account.
  2. Click Set up two-factor authentication.
  3. Follow the prompts to connect your authenticator app. 
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Data Collection

Collect form submissions by default: When this is on, new pages automatically save form submissions. This setting only applies to new pages. Your existing pages keep whatever setting they already have.

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To turn form collection on or off for a single page:

  1. Go to your pages list and find the page.
  2. Click the ⋯ (more options) button on the page card.
  3. Click Disable Form Collection. If collection is already off, this option reads Enable Form Collection. 
14-page-menu-form-collection.png

Form Notifications

Email me on new submissions: Turn this on to get an email at your account address every time someone submits a form on any of your pages.

Note: This toggle is separate from the Email Notification automation on the Connectors page. Use an automation if you want notifications to go to other email addresses, or only for certain pages.

Getting duplicate notification emails? Check for these two things:

  • This toggle is on, and you have an Email Notification automation sending to the same address.
  • You have two automations set up that send to the same address.

Turn off the toggle or remove the extra automation, and you’ll get one email per submission.

Password

To change your password, sign out, go to the sign-in page, and click Forgot Password to get a reset link by email. 

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Delete account

Deleting your account removes your login and your personal workspace. Workspaces you share with other people keep everything in them, except your API keys and app connections.

  1. Go to Profile and scroll to Delete account.
  2. Click Delete Account.
  3. In the confirmation window, type DELETE and click Delete Account. This can’t be undone.
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If your subscription is billed through Leadpages Classic

If your account was moved over from Leadpages Classic and your subscription is still billed through Classic, deleting your account does not cancel that subscription. After deletion, you’ll see a confirmation screen with an Open Classic billing link. Use it to go to the Classic billing page (my.leadpages.com/my-account/billing) and cancel there to stop future charges.

You’ll be signed out automatically once the deletion finishes, even if you close the page first.


Need more help?

You can always get in touch with our support team—just click Support in your Leadpages navigation menu, or submit a ticket ↗

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